Operate equipment

Remote operation of magnetic resonance and computed tomography equipment through a digital platform that combines robotics, hardware and software

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Experiência focada em resultados. Crie seus laudos estruturados e explore padrões de resultados e semelhanças entre diagnósticos e colete dados.

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Sistema inteligente capaz de diminuir a incidência de erros, além de descrever de forma automatizada a análise e a opinião médica.

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Cálculos automáticos e padronizações ajustadas que permitem aumento de produtividade, garantindo a qualidade dos laudos emitidos.

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Melhora o desempenho da plataforma em ambientes com instabilidade de conexão com a internet.

Platform description

Understand the details behind our service

Magnetic resonance imaging (MRI) is a diagnostic tool that uses magnetic fields and radio waves to create images of the body. MRI scans are used to diagnose a variety of diseases and conditions, including brain tumours, spinal cord injuries, stroke, carotid artery disease, hemorrhage, and many others. Here we tell you all about nCommand, a high-tech software developed by IONIC Health that promotes the remote operation of equipment for Magnetic Resonance Imaging (MRI) used in healthcare facilities.

It also details tasks related to nCommand remote operation of MRI scanners and explains why it’s so important to have remote operation capabilities in your facility.

nCommand also offers a chat device that gives the possibility to talk to other professionals in the same room or in the location where the exam is being conducted (voice messages can be sent to the operator or the patient). Furthermore, preset shortcuts, key indicators, metrics and operational information available on-screen increase efficiency and agility for the operator.

Controlling the MRI scanner from the Command Center (a remote location) instead of the control room inside the MRI suite has many advantages:

Easier, faster and more accurate control of the scanner
Reduced patient time inside the MRI
Better ergonomics for the staff performing remote operations
Better visualization of the images
Remote operation can reduce the risks associated with ferromagnetic materials entering the MR magnet
More control over the environment inside the MRI suite
Better control over scanning parameters and patient safety
Lower maintenance costs and lower risks related to service calls

Monitor and manage clinical engineering equipment


Remote operation of magnetic resonance and computed tomography equipment through a digital platform that combines robotics, hardware and software


Connected equipment


Resonances in production

Adaptability and precision in operation

Using robotics resources, the digital platform controls in an automated and remote way the execution of Magnetic Resonance and Computed Tomography exams, ensuring the quality attributes in patient care. The technology was developed to guarantee adaptability and precision in the operation

Key business information

Based on key indicators, metrics and operational information, available on a single intelligent dashboard in real time, it is possible to make decisions and also promote improvements in protocols, manage service cycles, develop human capital and inspire behavioural changes

Increased productivity and optimisation of resources

The platform allows the same specialist to operate more than one piece of equipment simultaneously, making the management of agendas and professionals more intelligent. With this, it is possible to expand the offer of exams, prioritise emergency care and also optimise and speed up the planning of professional schedules that promote value-based diagnostic medicine

Efficient communication with the patient

An audio and video system ensures communication between operator and patient and that the whole process is carried out safely without interfering with the flow of care. All in real time

Safety and health protection for professionals

The remote, real-time operation of computerized tomography and magnetic resonance equipment protects professionals working on the front line from radiological risks (in the case of tomography equipment), helping to maintain an effective health promotion and protection strategy

Standardised protocols

The platform not only allows remote regions to be serviced, but also carries out quality control and standardisation of the protocols used

Technical learning centre

One of the effective gains is the greater professional interaction between biomedical, radiological technicians and physicians, the patient being the greatest beneficiary due to a faster and more effective action. The approach has a multiple perspective, interdisciplinary, participatory, in which the intervention on the health-disease process results in the interaction and exchange of knowledge among the various professionals involved

Advanced technology and interoperability

Based on advanced web technology, the nCommand can be integrated with equipment from several brands. Besides the agility in the implementation, processes adaptable to the user's needs, the solution is user friendly

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Por tempo limitado, todos os planos incluem como bônus Tomografia Computadorizada de Tórax para COVID-19

Equipe Técnica

Foto Pablo Juan Cruz

Pablo Juan Cruz

Head de Tecnologia & Plataformas Digitais

IONIC Health

Foto Doutor Osvaldo Landi

Dr. Osvaldo Landi

Consultor de Inovação &
Médico Radiologista


Foto Doutor Ivan Masselli

Dr. Ivan Masselli

Médico Radiologista


Foto Doutor Daniel Wu

Dr. Daniel Wu

Médico Radiologista


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